Privacy Policy

CONFIDENTIALITY AND PERSONAL INFORMATION PROTECTION POLICY

Création Delicia conducts its business in compliance with the strictest standards of ethics and integrity.

By adopting its Confidentiality and Personal Information Protection Policy, Création Delicia reaffirms its commitment to protecting the information it possesses and to complying with the laws governing the protection of privacy.

Due to the nature of its activities, Création Delicia holds confidential information about its customers and employees.

Faced with the development of new communication tools, Création Delicia pays particular attention to the protection of privacy. This is why Création Delicia has put in place various mechanisms aimed at respecting the confidentiality of the personal information it holds and collects.

I. What is personal information?

Any information about a person that allows them to be identified constitutes personal information. Therefore, your first name, last name, postal code and your email address constitute information considered personal.

II. Collection of personal information

We collect the following information:

Name
First name
email address
Postal code
The personal information that Création Delicia collects is collected from forms and through the interactivity established between you and its website. Création Delicia also uses, as indicated in the following section, cookies and/or log files to gather information about you.

III. Forms and interactivity

Your personal information is collected through one of the following forms:

Website Registration Form
Order form
Survey
Competition
Création Delicia uses the information thus collected for the following purposes:

Send the Newsletter / Promotional offers
Respond to your inquiries
Send your order
Generate statistics
Manage the website (presentation, organization)
Your information is also collected through the interactivity that may occur between you and our website, in the following way:

Respond to your inquiries
Generate statistics
Manage the website (presentation, organization)
Création Delicia uses the information thus collected for the following purposes:

To send you the Newsletter or promotional offers
Respond to your inquiries

IV. Log files and cookies

Création Delicia collects certain information through log files and cookie files. This mainly concerns the following information:

IP adress
Operating system
Pages visited and queries
Connection time and day
Digital advertising (remarketing type)
The use of such files allows us:

To improve our service and provide a personalized welcome
To obtain a personalized consumption profile
To generate statistics

V. Sharing of Personal Information

Création Delicia undertakes not to commercialize the personal information collected. However, it may share this information with third parties for the following purposes:

Send the newsletter or promotional offers
Send your order
Establish a consumption profile
Carry out digital advertising (remarketing type)
If you do not want your personal information to be communicated to third parties, you can object to this at the time of collection or at any time thereafter in the manner mentioned in the Right of opposition and withdrawal section.

VI. Limit the collection and use of personal information

Création Delicia collects and uses only the information necessary for the purposes previously expressed to you. Employees only use personal information necessary to carry out their duties.

VII. Right of opposition and withdrawal

Création Delicia offers you a right of opposition and withdrawal regarding your personal information.

The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

In order to exercise these rights, you must write to: info@creationdelicia.com

or to:
Webmaster
218 Bushes
Rosemere, Quebec, J7A 4k5

Google also offers the option to automatically opt out of any interest-based or “remarketing” advertising.

You must visit the following page to unsubscribe:

Google Privacy Center

http://www.google.ca/intl/fr/policies/technologies/ads/

VIII. Permission to access

Création Delicia recognizes a right of access and rectification to data subjects wishing to consult, modify, or even delete information concerning them.

The exercise of this right will be done by communicating either by email to: info@creationdelicia.com

or by writing to:
Webmaster
218 Bushes
Rosemere, Quebec, J7A 4k5

IX. Security

The personal information that Création Delicia collects is kept in a secure environment. All persons, employees, consultants, directors and officers of Création Delicia are required to respect the confidentiality of your information.

To ensure the security of your personal information, Création Delicia uses the following measures:

Secure Sockets Layer (SSL) protocol
SET (Secure Electronic Transaction) protocol
Network monitoring software
Computer backup
Firewalls

Création Delicia is committed to maintaining and implementing the highest standards of confidentiality, in particular by integrating the latest technological innovations to ensure the confidentiality of your personal information. However, since no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

Note: The Confidentiality and Protection of Personal Information Policy is subject to the applicable legislative provisions in this area. Consequently, its content may be updated or modified at any time, following the evolution of the legislative context.