Creation Delicia conducts its business in accordance with the highest standards of ethics and integrity.

By adopting its Confidentiality and Protection of Personal Information Policy, Delicia Creation reaffirms its commitment to protecting the information it possesses and to complying with the laws governing the protection of privacy.

Due to the nature of its activities, Creation Delicia holds confidential information about its customers and employees.

With the development of new communication tools, Creation Delicia pays particular attention to the protection of privacy. This is why Création Delicia has put in place various mechanisms to ensure the confidentiality of the personal information it holds and collects.

I.  What is personal information?

Any information about an individual that allows him or her to be identified is personal information. For example, your first name, last name, postal code and e-mail address are considered Personal Information.

II. Collection of Personal Information

We collect the following information:

Last Name
First name
E-mail address
Postal code
The personal information that Création Delicia collects is gathered through forms and through the interactivity established between you and its website. As indicated in the following section, Création Delicia also uses cookies and/or log files to gather information about you.

III. Forms and interactivity

Your personal information is collected through one of the following forms:

Website Registration Form
Order form
Opinion Survey

Creation Delicia uses the information collected for the following purposes:

To send the Newsletter / Promotional offers
To answer your inquiries
To send your order
To generate statistics
To manage the website (layout, organization)

Your information is also collected through the interactivity that may occur between you and our website in the following ways

Respond to your inquiries
Generate statistics
To manage the website (presentation, organization)

Creation Delicia uses the information collected for the following purposes:

To send you the Newsletter or promotional offers
To respond to your requests for information

IV. Log files and cookies

Delicia Creation collects certain information through log files and cookies. This information is primarily the following:

IP address
Operating system
Visited pages and requests
Time and day of connection
Digital advertising (remarketing type)

The use of such files allows us:

To improve our service and to set up a personalized reception
To obtain a personalized profile of consumption
To generate statistics

V. Sharing of personal informationn

Création Delicia undertakes not to commercialize the personal information collected. However, it may share this information with third parties for the following purposes:

To send the Newsletter or promotional offers
Send your order
To establish a consumer profile
To carry out digital advertising (remarketing)

If you do not want your personal information to be shared with third parties, you may object at the time of collection or at any time thereafter in the manner mentioned in the Right of Opposition and Withdrawal section.

VI.  Limiting the collection and use of personal information

Creation Delicia collects and uses only the information necessary for the purposes previously expressed to you. Employees only use personal information that is necessary for the performance of their duties.

VII. Right of opposition and withdrawal

Creation Delicia offers you the right to object to and withdraw your personal information.

The right to object is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right to withdraw is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.

In order to exercise these rights, you should write to:
or to:
218 Des buissons
Rosemere, Quebec, J7A 4k5

Google also offers the ability to automatically opt out of any interest-based or remarketing advertising.

You must visit the following page to unsubscribe:

Google Privacy Center 

VIII. Right of access

Creation Delicia recognizes the right of access and rectification of the persons concerned who wish to consult, modify or even delete the information concerning them.

This right may be exercised by sending an e-mail to :
or by writing to:
218 Des buissons
Rosemere, Quebec, J7A 4k5

IX. Security

The personal information that Création Delicia collects is kept in a secure environment. All persons, employees, consultants, directors and officers of Création Delicia are required to respect the confidentiality of your information.

To ensure the security of your personal information, Création Delicia uses the following measures:

Protocole SSL (Secure Sockets Layer)
Protocole SET (Secure Electronic Transaction)
Network monitoring software
Computer backups

Delicia Creation is committed to maintaining and implementing the highest standards of confidentiality, notably by integrating the latest technological innovations to ensure the confidentiality of your personal information. However, since no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.

Note: The Privacy and Confidentiality Policy is subject to applicable legislation. Consequently, its content may be updated or modified at any time, according to the evolution of the legislative context.

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